| Effective Communications Seminars |
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Effective Techniques for the Professional Secretary
This half-day presentation deals with common problems involved in day-to-day office situations. It is intended for both experienced and inexperienced secretaries, receptionists, or administrative assistants. The principles presented help participants handle efficiently the various tasks they must perform in a well-run office. Techniques are presented clearly and simply in a relaxed atmosphere where discussion is encouraged. Specifically, the following problem areas will be explored:
- Professionalism
- Attitude
- Self-Assessment
- Setting Priorities
- Time Management
- Decision Making
- Communication Skills
Overview |
Letters, Memos & Reports |
Proofreading |
Notetaking |
Interpersonal Telephone Techniques |
Oral Communications |
Techniques for the Professional Secretary |
Bio |
Clients & Evaluations